Financial Aid Adviser
Job Description
Department
0100 - School of Medicine
Position Number
988626
Requisition No.
S02333
Salary Range/Pay Rate
$52,977 annually.
Position Notes
Oakland University offers competitive salaries and an excellent benefit program including a comprehensive medical plan with low contribution amounts for our employees, dental and vision plans at no cost for our employees, generous paid time off plans, a generous University contribution to our 403(b) retirement plan, tuition assistance for our employees and dependents, free access to our Campus Recreation Center and workout facilities, and flexible work schedules and wellness programs. These are current benefit levels subject to future changes. Oakland University offers a strong, University-wide commitment to diversity, equity and inclusion, which has garnered national recognition as a top workplace for LGBTQ+ community members; national recognition as a safe workplace, and consistent top ranking for support services to U.S. Military veteran students.
Employee Group/Grade
AP Band M
Job Category
Administrative-Professional
Work Schedule
FT/Reg (40 hours)
Shift/Days
This is a full-time position.
First consideration will be given to those who apply by October 25, 2024.
First consideration will be given to those who apply by October 25, 2024.
Pay Schedule
Month
Number of Hrs./Wk.
40
Position Information
Position Information
Minimum Qualifications
- Bachelor’s degree in a related field or an equivalent combination of education and/or experience.
- A minimum of three years of work experience in financial aid services, advising, and processing in higher education.
- Demonstrated knowledge of financial aid regulations, policies and procedures.
- Working knowledge of current student financial assistance programs and financial service operations.
- Experience and knowledge in student account and billing methods preferred.
- Demonstrated ability to work accurately and effectively with financial aid data and computerized systems.
- Ability to handle confidential data and prioritize work load in a multi-person office.
- Ability to manage multiple tasks.
- Effective customer service skills.
- Excellent organizational time management and analytical skills.
- Excellent communication skills and ability to communicate effectively with a diverse population of students, parents, and staff.
- Meet eligibility criteria to obtain access to federal websites needed to perform job functions.
Desired Qualifications
- Master’s Degree.
All Qualifications
Unless otherwise required by an applicable collective bargaining agreement, all minimum, additional and desired qualifications are preferred, but qualifications, degrees, and/or experience deemed comparable and/or equivalent by Oakland University in its sole and exclusive discretion may be considered.
Position Details
Position Purpose
Coordinate financial aid program processing. Manage financial aid program accounts. Provide assistance with financial services advising. Provide counseling and advice to medical students and parents about financial services, financial aid, financial literacy, student account and billing, payment plans and student employment. Process financial aid applications, including budgeting, packaging of awards, revising award, verification, and resolving conflicting information. Deliver exceptional customer service through various communication systems. Conduct workshops, seminars, presentations, etc. about financial assistance programs. Demonstrate integrity and ethical behavior in working with confidential information and maintain a high level of confidentiality. Coordinate procedures to fulfill regulatory requirements. Ensure financial aid program compliance with regulations and policies.
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